Delivery Information

Note: Minimum order of 100 USD

CHRISTMAS DAY AND NEW YEAR DELIVERY CUT OFF POLICY

Cut off Time for Christmas delivery is Dec 23 10AM Manila time. Order received after cut off time will be deliver Dec 26 onwards. NO same day delivery Applicable from Dec 23 UP TO Dec 25.

Provincial Delivery Cut off time is Dec 21 10Am Manila time. . Order received after cut off time will be deliver Dec 26 onwards. All the provincial order will be ship Dec 21 and it will be deliver Dec 22 to Dec 24.

Cut off Time for New Year Metro Manila delivery is Dec 30 10AM Manila time. And for provincial Delivery is Dec 27. Order received after cut off time will be deliver January 3 onward.

Our office will be closed January 1.

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Delivery Fee:

We offer shipping to Cebu, Leyte, Bohol, Cagayan de Oro and Davao and provincial delivery, the fees for shipping are calculated at the end of your order.

We deliver items from 9AM-5PM.

All orders for Provincial delivery will be delivered on Monday to Sunday. No specific delivery time for provincial delivery. Our courier delivery time is 8AM to 5PM.

Delivery Date:

Guaranteed next day delivery if ordered on or before 10AM in recipient's time zone, next day to provincial delivery. We accept and process orders daily from Monday to Sunday including Holidays. Customers are required to indicate the delivery date when they completes the order.

Sameday delivery is not applicable during any special occasion like Valentines Day, Christmas, Mothers day and Father Day. Order must be placed at least 3-4 days ahead for guaranteed delivery.

Delivery Requirements:

Complete Address: Incorrect Address or Contact number: Incorrect address causes delay of the delivery. It is very important to provide correct address (House# street name Brgy name) and contact number of the recipient. Always use Brgy. name to the recipient address even it is provincial delivery. Item will not be shipped if the address is not complete. We will try to contact to the customer through email or phone to provide the correct address. We will also try to contact to the recipient through phone. If the recipient's address is incorrect and delivery was attempted to the address. We are not responsible for delivery made to incorrect addresses submitted by the customer...

Door to door service is not possible some areas of the provinces. So the sender will be informed first through phone or e-mail before we process and ship the item. Once the item was shipped we will contact the recipient and inform regarding the details where to pick up the item.

Advanced Order:
Some items have a lengthy lead time. Like Special cake, Haagen Das cake, Etc... Please read the delivery policy for each item before completes the order.

Food for Provincial Delivery:
We can deliver most of the cities in the Philippines.  please place order at least 3-4 days ahead of delivery date.

It is always a pleasure to give your orders our personal attention. We consider each order an obligation to provide complete satisfaction. In case of returned item our customer has the right to choose the same or any other item of the same value without any additional charge.

Please Contact us below if you have any additional questions: